1. Healthwatch Central West London is changing!

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    Over the last nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply.

  2. Listening to what’s important to young care leavers

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    Following an email exchange with the group lead, our Youth Engagement Manager, attended Westminster Council’s ‘Tuesday Group’ in March to run an engagement workshop that would start discussions with young care leavers.

  3. How you can influence decisions about the range, shape, and quality of services provided by your GP practice

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    If you are a patient or carer in any of the wards across Westminster or Kensington & Chelsea and are registered to a local GP, then the good news is you can join your GP practice Patient Participation Group (PPG).

  4. Young Healthwatch: 2022 Projects

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    From collaborating with local schools to auditing GP websites, discover how Young Healthwatch is exploring and representing the needs of young people in Kensington & Chelsea.

  5. Accessing digital healthcare: how well are digital health tools working?

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    We have published a new report, ‘Accessing Healthcare Digitally’. The report sets out the findings from our recent community engagement on the accessibility of digital healthcare tools. It also contains a comprehensive set of recommendations for service providers, designed to ensure that digital healthcare tools become as accessible and user-friendly as possible.

  6. Thank you to everyone who came to our Annual Meeting

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    On Tuesday 7th December, we held our 2021 Annual Meeting.
    We brought together over 60 members, volunteers, staff, local colleagues, community partners, and members of the public to showcase our work and plan our priorities for the coming year.

  7. How we’re collaborating with Imperial College London to raise awareness of local health inequalities

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    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.

  8. Consulting with the Filipino Community in collaboration with Sport4Health

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    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.

  9. Our Impact: new booklet available

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    Alongside this year’s Annual report, we have created an A5 booklet that shares the impact of our work, with a focus on tackling health inequalities and improving local services.

  10. We are piloting an exciting new student engagement project with the North West London Schools Research Network

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    Healthwatch Central West London will collaborate with the North West London Schools Research Network to pilot a new student engagement project in schools across North West London.

  11. How we adapted to the pandemic: reflections from two members of our team

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    It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place.

  12. Have you used mental health services recently? We want to hear from you…

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    On Saturday 10 July, the Voice Exchange project will be hosting their next virtual drop-in session. This is an open discussion where you can share your thoughts and suggestions about local mental health services in Westminster and Kensington & Chelsea.

  13. Catch up on our work: Annual Report 2020-21

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    The theme of this year’s report is ‘Then and Now’.  It’s been designed to highlight how our work in 2020-21 has helped local patients, residents, and carers engage with changes to health and social care provision during the pandemic.

  14. Our statement in response to the NHS consultation on the future of the Integrated Care Systems

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    Healthwatch Central West London has today published a response to NHS England’s consultation on the future of Integrated Care Systems

  15. Thank you to everyone who attended our virtual Annual Meeting

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    Last week we were excited to host our first virtual Annual Meeting.
    We brought together over 80 Healthwatch Central West London members, stakeholders, volunteers, staff, trustees, external colleagues and local people to present our annual report and showcase our work during the COVID-19 pandemic. Even though we could not meet in person, we had a fantastic turnout, and it was great to see so many familiar faces.

  16. Disability Confident Employer

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    We are pleased to announce that we are an accredited Disability Confident Employer.

  17. We’re on a mission to reach residents who are not online

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    The most important part of our work is listening to local experiences of health and social care. It influences the information we publish, the resources we produce, and the recommendations that we share with local NHS providers. We want to reach more people who do not have digital access: this means email, social media, and even this website you’re looking at right now.

  18. Our 2020 Annual Report has landed

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    Our Annual Report is here!

  19. Small Grants awarded to five organisations

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    In January, we launched our first ever small grants project.

  20. Join us as a Community Listener Volunteer

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    Help to improve local health and social care services and record what people say about the services they use.

  21. Have you had trouble attending a podiatry appointment in Westminster?

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    Have you used podiatry services recently in Westminster? Did you have trouble attending the appointment? Share your experience to help improve access - it only takes a few minutes

  22. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.

  23. Recent change to online support for adults experiencing mental health difficulties

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    Closure of Qwell mental health service on the 31st March, 2024

  24. Cost-of-living crisis impacts people’s access to health and care

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    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs