What we do



What we do

What do we do?

  1. We gather your views & experiences of local health & social care services
  2. We then use this information to influence decision-makers, aiming to help improve services
  3. We also provide you with information and advice about accessing local services

We can...

  • Influence decision-makers, based on your experiences and our reports on important issues
  • Ask service providers for information
  • Carry out Enter & View visits
  • Have a voting representative on our local Health and Wellbeing Board

We can't...

  • Solve individual cases, but we can always signpost to relevant services
  • Guarantee things will be completely fixed, but we always work hard to change things for the better

How we work

How do we do this?

  • Online surveys
  • Enter & View visits
  • Community meetings & focus groups
  • Reports & recommendations

Who do we work with to do this?

  • Local residents, patients & service users
  • Our volunteers & supporters
  • Local community & voluntary organisations
  • Service providers & decision-makers

What are our principles?

  • Independent
  • Inclusive
  • Open
  • Supportive
  • Collaborative

Find advice and information

Find out more about how we can help you access the support you need to live well.

View our advice section

Tell your story

Tell us your experience of health and social care services and help make care better.

Take our survey


Find out more about our Board.

Meet our Board

Meet our staff and volunteers

Meet the team

Who delivers our service?

Healthwatch Westminster is delivered by The Advocacy Project.

The Advocacy Project is registered as a charitable company, limited by guarantee and registered in England & Wales.

Kemp House, 152-160 City Road, London, EC1V 2NX

Registered charity number 1084106 | Registered company number 4018315

Find out more www.advocacyproject.org.uk.

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