1. Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
  2. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  3. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  4. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  5. Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
  6. Advice and Information -

    The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
  7. News -

    We are looking for young people between the ages of 16-25 to respond to their consultation on local mental health services.
  8. News -

    We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.
  9. News -

    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.
  10. News -

    Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people.
  11. Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.
  12. Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
  13. Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
  14. Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
  15. Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
  16. News -

    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.
  17. Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital
  18. News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.
  19. Report -

    The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea
  20. Blog -

    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'
  21. Blog -

    Our new project aims to identify the mental health needs of those who experience homelessness in Westminster
  22. Blog -

    Our upcoming projects and priorities for 2024
  23. Response -

    Responding to changes in our local community
  24. News -

    Closure of Qwell mental health service on the 31st March, 2024
  25. Advice and Information -

    Did you know, in 2022, the Gambling Commission estimated that around 30,000 (0.9%) of all young people aged 11-16 years were identified as gambling in a harmful way, with a further 2.4% to be at risk of developing harms in the future?
  26. Advice and Information -

    If you, your child, your parent or someone you care for are experiencing a mental health crisis or emergency you can now contact your local crisis service by calling NHS 111 and selecting the mental health option
  27. Report -

    The Annual report 2016/17 provides information about the areas we have worked on, the changes we have be involved with and the valuable feedback our residents have provided.
  28. Report -

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.
  29. Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
  30. Report -

    Young Healthwatch is a network of volunteers aged 14-25 who represent the views of children and young people living, working or studying Westminster. This report details the review of services from a young persons perspective.
  31. Report -

    This report details our staff and volunteers’ response to the Covid-19 crisis so far. It is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.
  32. Report -

    We have gathered a wealth of feedback on the effects of the pandemic and have used this to help commissioners develop plans for the recovery
  33. Report -

    We asked local people ‘how is the COVID-19 outbreak affecting you and your loved ones?’ You can read our report here
  34. Report -

    How we have made health and care better by listening to residents, patients, & carers
  35. Report -

    GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information.
  36. News -

    Over the last nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply.
  37. News -

    Following an email exchange with the group lead, our Youth Engagement Manager, attended Westminster Council’s ‘Tuesday Group’ in March to run an engagement workshop that would start discussions with young care leavers.
  38. News -

    If you are a patient or carer in any of the wards across Westminster or Kensington & Chelsea and are registered to a local GP, then the good news is you can join your GP practice Patient Participation Group (PPG).
  39. News -

    From collaborating with local schools to auditing GP websites, discover how Young Healthwatch is exploring and representing the needs of young people in Kensington & Chelsea.
  40. News -

    We have published a new report, ‘Accessing Healthcare Digitally’. The report sets out the findings from our recent community engagement on the accessibility of digital healthcare tools. It also contains a comprehensive set of recommendations for service providers, designed to ensure that digital healthcare tools become as accessible and user-friendly as possible.
  41. News -

    On Tuesday 7th December, we held our 2021 Annual Meeting.
    We brought together over 60 members, volunteers, staff, local colleagues, community partners, and members of the public to showcase our work and plan our priorities for the coming year.
  42. News -

    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.
  43. News -

    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.
  44. News -

    Alongside this year’s Annual report, we have created an A5 booklet that shares the impact of our work, with a focus on tackling health inequalities and improving local services.
  45. News -

    Healthwatch Central West London will collaborate with the North West London Schools Research Network to pilot a new student engagement project in schools across North West London.
  46. News -

    It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place.