Impact Report 2020-2021

Report - 12 April 2021

How we have made health and care better by listening to residents, patients, & carers

The report includes:

  • Influencing change in health and care
  • A trusted resource during a difficult time for those online and offline
  • Continuing to assess the standard of care being received in sheltered housing and care homes
  • Improving local knowledge about the vaccine
  • How we’re reducing inequalities in health & care
  • Understanding the needs of young people aged 11-25
  • Shared learning & National Influence
  • Improving access to GPs
  • Our priorities for 2021/22

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How does sharing your views make a difference? 

You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.

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