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Report -
People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
they were unsure of how to access additional support for people living with long- term health conditions. -
News -
The Voice Exchange was a project we ran throughout 2021. Commissioned by Central and North West London NHS Foundation Trust, the project focused on speaking with people in Westminster and Kensington & Chelsea, to explore how mental health services in the bi-borough could look in the future. -
News -
Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance. -
Blog -
Our new project aims to identify the mental health needs of those who experience homelessness in Westminster -
Advice and Information -
Pop-up hubs - including local libraries and community spaces situated around Westminster – will be transformed into vaccination spots so that residents of all ages can get vaccinated against Measles, Mumps, and Rubella (MMR) -
News -
Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response. -
Report -
Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements. -
News -
Over the last nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply. -
News -
Following an email exchange with the group lead, our Youth Engagement Manager, attended Westminster Council’s ‘Tuesday Group’ in March to run an engagement workshop that would start discussions with young care leavers. -
News -
If you are a patient or carer in any of the wards across Westminster or Kensington & Chelsea and are registered to a local GP, then the good news is you can join your GP practice Patient Participation Group (PPG). -
Advice and Information -
If you have an hour to spare or you’re looking for a longer-term role as a volunteer, we offer a wide range of ways to get involved, from representing us at events, circulating surveys, or assessing the delivery of local health and care services. -
News -
Help to improve local health and social care services and record what people say about the services they use.
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Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
We aim to provide the best possible service, but we do not always get it right. -
Advice and Information -
Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you! -
News -
Closure of Qwell mental health service on the 31st March, 2024 -
News -
Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs -
News -
A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below. -
News -
The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.