1. Our 2020 Annual Report has landed

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    Our Annual Report is here!

  2. Call NHS 111 before turning up to your local A&E

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    The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

  3. Creative resilience workshops for young Londoners

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    Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people.

  4. Young people’s experiences of mental health before and during the COVID-19 outbreak

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    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.

  5. Getting the most out of the virtual health and care experience

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    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  6. Q&A Discussion: your experiences and recommendations for mental health services

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    We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.

  7. PPGs are responding to Coronavirus outbreak

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    During the Coronavirus outbreak, many PPGs suspended their activities allowing practice staff to focus on health emergency. However, most proactive PPGs continued working and were creative in their approach.

  8. How do you feel about visiting GP surgeries, as lockdown eases?

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    The Patients Association is currently carrying out a survey to find out how patients feel about visiting GP surgeries as lockdown eases.

  9. We’re on a mission to reach residents who are not online

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    The most important part of our work is listening to local experiences of health and social care. It influences the information we publish, the resources we produce, and the recommendations that we share with local NHS providers. We want to reach more people who do not have digital access: this means email, social media, and even this website you’re looking at right now.

  10. The latest update documents from our COVID-19 engagement

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    We have been asking you to tell us how COVID-19 has affected you and your loved ones.
    We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).

  11. Your Experience Matters Survey – experiences of people identifying as Black Asian and minority ethnic residents - latest findings

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    We have surveyed people about how they have been affected by COVID-19. We wanted to highlight the experiences of those who responded to our survey who identified as being from a minority ethnic group.

  12. Your Experience Matters: Responses from Black Asian and minority residents

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    The COVID-19: Your Experience Matters survey was developed to capture the broadest range of experiences: in this report, we look at physical health and access to services; mental health and wellbeing; personal and family relationships; housing, environment and finances; and information.

  13. Disability Confident Employer

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    We are pleased to announce that we are an accredited Disability Confident Employer.

  14. National Grief Awareness Week

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  15. National Obesity Awareness Week

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  16. Cervical Cancer Prevention Week

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  17. Dignity Action Day

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  18. Children's Mental Health Week

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  19. LGBT+ History Month

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  20. World Cancer day

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  21. Time to talk day

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  22. Rare disease awareness day

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  23. Eating disorders awareness week

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  24. International Womans Day 2021

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  25. Autism Awareness Week

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  26. World health day

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  27. Multiple Sclerosis Awareness Week

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  28. Maternal Mental Health Awareness Week

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  29. Deaf Awareness Week

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  30. Dying matters awareness week

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  31. Dementia Action Week

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  32. Volunteers week

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  33. Diabetes week

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  34. Carers week

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  35. World Blood Donor Day

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  36. Men's health week

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  37. Samaritans - The big listen

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  38. World breastfeeding week

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  39. Organ Donation Awareness Week

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  40. World Suicide Prevention Day

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  41. World Alzheimer's Day

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  42. National Eye Health Week

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  43. World Mental Health Day

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  44. World Diabetes Day

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  45. Alcohol Awareness Week

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  46. World COPD Day

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  47. World AIDS Day

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  48. International Day of People with Disabilities

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  49. International Volunteer Day

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  50. Learning lessons from the lock down: how we use technology

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    As we adapt to living with COVID-19 long-term, technology has become increasingly central to how many of us communicate. With opportunities for face-to-face interaction limited, technology like video calling software has provided somewhat of an alternative. From doctors’ appointments to family catch-ups, how we communicate, receive information, and interact with others has changed considerably.