1. Q&A Discussion: your experiences and recommendations for mental health services

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    We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.

  2. Young people’s experiences of mental health before and during the COVID-19 outbreak

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    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.

  3. Creative resilience workshops for young Londoners

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    Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people.

  4. Call NHS 111 before turning up to your local A&E

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    The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

  5. Our 2020 Annual Report has landed

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    Our Annual Report is here!

  6. What multi ethnic communities say about COVID-19 and the response to the pandemic

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    Your Experience Matters
    In April this year, we launched Your Experience Matters, our most comprehensive survey to date, in which we asked residents to share their experiences of the COVID-19 outbreak.

  7. Insights from Black Asian and ethnic minority communities: community wellbeing and primary care services

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    We are pleased to share our latest report, Insights from BAME Communities in Central West London 2020, which presents the views of 73 individuals from BAME communities, who we held focus groups with, in partnership with BME Health Forum, last year.

  8. Small Grants awarded to five organisations

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    In January, we launched our first ever small grants project.

  9. What is monkeypox and what are the symptoms?

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    The UK Health Security (UKHSA) is investigating a number of cases of Monkeypox in England. UKHSA is rapidly investigating the source of these infections because the evidence suggests that there may be transmission of the Monkeypox virus in the community, spread by close contact.

  10. Why get involved?

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    If you have an hour to spare or you’re looking for a longer-term role as a volunteer, we offer a wide range of ways to get involved, from representing us at events, circulating surveys, or assessing the delivery of local health and care services.

  11. Join us as a Community Listener Volunteer

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    Help to improve local health and social care services and record what people say about the services they use.

  12. Complaints process

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    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
    We aim to provide the best possible service, but we do not always get it right.

  13. How can Healthwatch Westminster make a difference? Our priorities for 2022-23

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    We've been working with our volunteers to put together a set of priorities, focusing on the issues that matter most to you.

  14. What do you think about the London Ambulance Service?

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    Share your views to improve urgent and emergency care – it only takes a few minutes.

  15. Volunteers Week

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