1. Report shines a light on possibilities for future mental health provision in Westminster

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    The Voice Exchange was a project we ran throughout 2021. Commissioned by Central and North West London NHS Foundation Trust, the project focused on speaking with people in Westminster and Kensington & Chelsea, to explore how mental health services in the bi-borough could look in the future.

  2. Community events to mark the five year anniversary of the Grenfell Tower Fire

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    Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance.

  3. Homecare: helping our local councils to understand what needs to change…

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    In our first ‘in-person’ event after lockdown restrictions eased, we brought together people who receive home care, relatives, unpaid carers, and workers from Westminster and Kensington & Chelsea Councils for a workshop on improving local home care services.

  4. Digital Healthcare: hearing from minority ethnic groups locally

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    For the past 8 months, we have been carrying out public engagement in collaboration with a range of grassroots partnerships to understand how people have been using health services and healthcare support ‘online’. Using health services in this way is becoming known as Digital Healthcare*.

  5. Industrial Action: NHS senior doctors and the government reach a pay deal

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    Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response.

  6. We take on a leading role in a new pilot project to reduce health inequalities nationwide with Healthwatch England

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    Imagine a project that not only facilitates conversation and idea-sharing between Healthwatch branches across the country, it also plays an important part in removing barriers that may prevent engagement work with minority ethnic groups and other minority groups…

  7. Digital health: how translation services can be improved

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    As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them

  8. Statement on the anniversary of the murder of George Floyd.

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    We are committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.

  9. How our Small Grants Programme helped community organisations in 2020

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    In January 2020, we launched our Small Grants Programme – a first of its kind project for our organisation. We wanted to reach people in Westminster and Kensington & Chelsea who find it hardest to be heard in conversations about health and social care. We awarded the recipients of our grant £500 to complete engagement with groups from these communities.

  10. Your Experience Matters Survey – experiences of people identifying as Black Asian and minority ethnic residents - latest findings

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    We have surveyed people about how they have been affected by COVID-19. We wanted to highlight the experiences of those who responded to our survey who identified as being from a minority ethnic group.

  11. What multi ethnic communities say about COVID-19 and the response to the pandemic

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    Your Experience Matters
    In April this year, we launched Your Experience Matters, our most comprehensive survey to date, in which we asked residents to share their experiences of the COVID-19 outbreak.

  12. Insights from Black Asian and ethnic minority communities: community wellbeing and primary care services

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    We are pleased to share our latest report, Insights from BAME Communities in Central West London 2020, which presents the views of 73 individuals from BAME communities, who we held focus groups with, in partnership with BME Health Forum, last year.

  13. What do you think about the London Ambulance Service?

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    Share your views to improve urgent and emergency care – it only takes a few minutes.

  14. Have you used a translation service in Westminster?

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    Recently used a translation service in Westminster or had trouble accessing one? We want to hear from you!

  15. The NHS at 75

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    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care

  16. What is it like to give birth in Westminster?

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    We’re collecting feedback about maternity and neonatal care across North West London

  17. Join the Patient and Carer Advisory Group about Waiting Lists

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    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group