1. Annual report 2016/17

    Report -

    The Annual report 2016/17 provides information about the areas we have worked on, the changes we have be involved with and the valuable feedback our residents have provided.

  2. Engagement around Future Health and Care Plans

    Report -

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.

  3. Impact Report 2018

    Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  4. Young Healthwatch Report

    Report -

    Young Healthwatch is a network of volunteers aged 14-25 who represent the views of children and young people living, working or studying Westminster. This report details the review of services from a young persons perspective.

  5. Annual Report 2019-20

    Report -

    This report details our staff and volunteers’ response to the Covid-19 crisis so far. It is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.

  6. Our Annual Report 2020/21

    Report -

    We have gathered a wealth of feedback on the effects of the pandemic and have used this to help commissioners develop plans for the recovery

  7. Your Experience Matters II - 2021

    Report -

    We asked local people ‘how is the COVID-19 outbreak affecting you and your loved ones?’ You can read our report here

  8. Impact Report 2020-2021

    Report -

    How we have made health and care better by listening to residents, patients, & carers

  9. Audit of GP Websites April 2021

    Report -

    GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information.

  10. Complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
    We aim to provide the best possible service, but we do not always get it right.

  11. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  12. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

    Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital