At the moment, awareness of public health messaging is particularly important. A key part of our role at Healthwatch Central West London is raising awareness of Government and NHS public health messaging and working to ensure these messages are available to everybody.
As we adapt to living with COVID-19 long-term, technology has become increasingly central to how many of us communicate. With opportunities for face-to-face interaction limited, technology like video calling software has provided somewhat of an alternative. From doctors’ appointments to family catch-ups, how we communicate, receive information, and interact with others has changed considerably.
The COVID-19: Your Experience Matters survey was developed to capture the broadest range of experiences: in this report, we look at physical health and access to services; mental health and wellbeing; personal and family relationships; housing, environment and finances; and information.
We have surveyed people about how they have been affected by COVID-19. We wanted to highlight the experiences of those who responded to our survey who identified as being from a minority ethnic group.
We have been asking you to tell us how COVID-19 has affected you and your loved ones.
We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).
The most important part of our work is listening to local experiences of health and social care. It influences the information we publish, the resources we produce, and the recommendations that we share with local NHS providers. We want to reach more people who do not have digital access: this means email, social media, and even this website you’re looking at right now.
During the Coronavirus outbreak, many PPGs suspended their activities allowing practice staff to focus on health emergency. However, most proactive PPGs continued working and were creative in their approach.