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Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
News -
We are looking for young people between the ages of 16-25 to respond to their consultation on local mental health services. -
News -
We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics. -
News -
The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them. -
News -
Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people. -
Report -
This report gives an overview of our series of visits to the St Charles Mental Health Unit.
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Report -
This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
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Report -
This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
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Report -
This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
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Report -
This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
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News -
The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published. -
Report -
Public views on the closure of acute mental health in-patient services at the Gordon Hospital -
News -
As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.
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Report -
The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea -
Blog -
Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.' -
Blog -
Our new project aims to identify the mental health needs of those who experience homelessness in Westminster -
Blog -
Our upcoming projects and priorities for 2024
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Response -
Responding to changes in our local community -
News -
Closure of Qwell mental health service on the 31st March, 2024 -
Advice and Information -
Did you know, in 2022, the Gambling Commission estimated that around 30,000 (0.9%) of all young people aged 11-16 years were identified as gambling in a harmful way, with a further 2.4% to be at risk of developing harms in the future? -
Advice and Information -
If you, your child, your parent or someone you care for are experiencing a mental health crisis or emergency you can now contact your local crisis service by calling NHS 111 and selecting the mental health option -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
Sustainability and Transformation Plans. -
Report -
The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve -
Report -
GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information. -
Report -
To find out how well the ‘digital first’ strategy is working for all people, we engaged with a range of organisations and groups from across the borough. This report builds on previous work we carried out on digital healthcare in 2020. -
News -
Our work is focused on giving local people a voice in health and care; however, we also like to share when our work gets mentioned internationally… -
News -
The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’. -
News -
The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph. -
Advice and Information -
The UK Health Security (UKHSA) is investigating a number of cases of Monkeypox in England. UKHSA is rapidly investigating the source of these infections because the evidence suggests that there may be transmission of the Monkeypox virus in the community, spread by close contact. -
Advice and Information -
Some usual NHS services will be closed or running reduced hours -
Advice and Information -
Some GP surgeries and pharmacies will be closed over the long weekend - here's where you can find support for your health needs -
News -
From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know -
Report -
This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services. -
News -
We’re collecting feedback about maternity and neonatal care across North West London
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Advice and Information -
Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you! -
News -
We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London -
Advice and Information -
If you need help and support accessing local services, or need assistance making a complaint, you can reach out to us -
Advice and Information -
Pop-up hubs - including local libraries and community spaces situated around Westminster – will be transformed into vaccination spots so that residents of all ages can get vaccinated against Measles, Mumps, and Rubella (MMR) -
News -
The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group -
Report -
You can find here our Conflict of Interest Policy