1. Impact Report 2018

    Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  2. Young Healthwatch Report

    Report -

    Young Healthwatch is a network of volunteers aged 14-25 who represent the views of children and young people living, working or studying Westminster. This report details the review of services from a young persons perspective.

  3. Annual Report 2019-20

    Report -

    This report details our staff and volunteers’ response to the Covid-19 crisis so far. It is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.

  4. Thank you to everyone who attended our virtual Annual Meeting

    News -

    Last week we were excited to host our first virtual Annual Meeting.
    We brought together over 80 Healthwatch Central West London members, stakeholders, volunteers, staff, trustees, external colleagues and local people to present our annual report and showcase our work during the COVID-19 pandemic. Even though we could not meet in person, we had a fantastic turnout, and it was great to see so many familiar faces.

  5. Disability Confident Employer

    News -

    We are pleased to announce that we are an accredited Disability Confident Employer.

  6. We’re on a mission to reach residents who are not online

    News -

    The most important part of our work is listening to local experiences of health and social care. It influences the information we publish, the resources we produce, and the recommendations that we share with local NHS providers. We want to reach more people who do not have digital access: this means email, social media, and even this website you’re looking at right now.

  7. Our 2020 Annual Report has landed

    News -

    Our Annual Report is here!

  8. Small Grants awarded to five organisations

    News -

    In January, we launched our first ever small grants project.

  9. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  10. What have we learnt from recent engagement work on COVID-19?

    News -

    We have published a COVID-19 insight report in collaboration with Breathe Easy Westminster. The report highlights the impact of COVID-19 on those living with a long-term respiratory condition.

  11. Your experience matters: how have you been affected by the second wave of the COVID-19 outbreak?

    News -

    This week we have launched an updated version of our survey Coronavirus: Your Experience Matters.

  12. Improving public health messaging: what we have learnt from recent engagement work

    News -

    At the moment, awareness of public health messaging is particularly important. A key part of our role at Healthwatch Central West London is raising awareness of Government and NHS public health messaging and working to ensure these messages are available to everybody.

  13. How the pandemic is changing the training we offer

    News -

    The way we carry out our work has changed substantially over the past eight months. We are not in the office anymore and have not been since March.

  14. Learning lessons from the lock down: how we use technology

    News -

    As we adapt to living with COVID-19 long-term, technology has become increasingly central to how many of us communicate. With opportunities for face-to-face interaction limited, technology like video calling software has provided somewhat of an alternative. From doctors’ appointments to family catch-ups, how we communicate, receive information, and interact with others has changed considerably.

  15. The latest update documents from our COVID-19 engagement

    News -

    We have been asking you to tell us how COVID-19 has affected you and your loved ones.
    We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).

  16. PPGs are responding to Coronavirus outbreak

    News -

    During the Coronavirus outbreak, many PPGs suspended their activities allowing practice staff to focus on health emergency. However, most proactive PPGs continued working and were creative in their approach.

  17. How do you feel about visiting GP surgeries, as lockdown eases?

    News -

    The Patients Association is currently carrying out a survey to find out how patients feel about visiting GP surgeries as lockdown eases.