1. News -

    The Voice Exchange was a project we ran throughout 2021. Commissioned by Central and North West London NHS Foundation Trust, the project focused on speaking with people in Westminster and Kensington & Chelsea, to explore how mental health services in the bi-borough could look in the future.
  2. News -

    Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance.
  3. News -

    In our first ‘in-person’ event after lockdown restrictions eased, we brought together people who receive home care, relatives, unpaid carers, and workers from Westminster and Kensington & Chelsea Councils for a workshop on improving local home care services.
  4. News -

    For the past 8 months, we have been carrying out public engagement in collaboration with a range of grassroots partnerships to understand how people have been using health services and healthcare support ‘online’. Using health services in this way is becoming known as Digital Healthcare*.
  5. News -

    Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response.
  6. News -

    Findings from our young people’s survey highlight a distinct lack of connection between young people and their GP practices (Primary Care) in a time when they need it more than ever.
  7. News -

    Online GP consultations have become more common since the COVID-19 pandemic, when many GP practices were physically closed to patients. Some online systems have now been expanded, with patients able to see their GP online for anything from a routine consultation to non-urgent medical advice, or support with a long-term condition.

  8. News -

    We were delighted to work with the Garway Medical Practice Patient Participation Group (PPG) earlier this month to help Garaway patients to understand the issues surrounding General Practice Data for Planning and Research (GPDPR).
  9. News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know
  10. News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London
  11. News -

    We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences.
  12. News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group