Have your say about contacting your GP practice online
An online consultation is now one of the ways you can contact your GP surgery when you need support.
To help improve this service in North West London, Healthwatch Hillingdon are inviting local people from the boroughs of Westminster, Kensington & Chelsea, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, and Hounslow to complete their survey. The survey, which will take around 10 minutes to complete, asks about your experiences contacting your GP practice online.
Do you have an experience of accessing your GP practice online you’d like to share?
Digital healthcare
Since the COVID-19 pandemic began last year, many people have been telling us about their experiences accessing healthcare online, via their computer or smartphone. This is sometimes called digital healthcare.
To find out how well these services are working for local people, we launched a programme of engagement with local community groups earlier this year. This programme asked people from across our communities in Westminster and Kensington & Chelsea how they have found using digital healthcare services.
Through this we have heard from many local people about their experiences. This month, we will be publishing a report of our findings, which includes a series of comprehensive recommendations, to help service providers improve their digital healthcare services.
