1. Help improve local care as part of the Healthwatch Westminster Advisory Group

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    Could you share your expertise and experience to help ensure Healthwatch Westminster is effective, inclusive, and transparent in its priority setting?

  2. Most vulnerable to be offered Covid-19 booster jab this spring

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    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19. In England, these vaccinations will begin in April.

  3. Six-week postnatal check for new mums - FAQs

    Advice and Information -

    Here's everything you need to know about the six-week postnatal check for new mothers and birthing parents

  4. Have you had trouble attending a podiatry appointment in Westminster?

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    Have you used podiatry services recently in Westminster? Did you have trouble attending the appointment? Share your experience to help improve access - it only takes a few minutes

  5. Have you used a translation service in Westminster?

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    Recently used a translation service in Westminster or had trouble accessing one? We want to hear from you!

  6. Enter & View Report: Amazon Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.

  7. Enter & View Report: Danube Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.

  8. Enter & View Report: Ganges Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.

  9. Enter & View Report: Thames Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.

  10. Overview of recent visits to the St Charles Mental Health Unit

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    This report gives an overview of our series of visits to the St Charles Mental Health Unit.

  11. Advice Drop-In Session with Westminster Citizens' Advice

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  12. Advice Drop-In Session with Westminster Citizens' Advice

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  13. Advice Drop-In Session with Westminster Citizens' Advice

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  14. Our findings on quality of care at St Charles Mental Health Unit

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    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.

  15. Outreach at Westminster Foodbank

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  16. Outreach at Kensington & Chelsea Foodbank

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  17. Outreach at the Foodbank at St Matthew’s

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  18. Outreach at Westbourne Park Pantry

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  19. Outreach at Bay 20

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  20. Join the Healthwatch Westminster Advisory Group!

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    Healthwatch Westminster is recruiting new members for its Advisory Group.

  21. Changes to NHS NWL complaints policy

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    From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know

  22. We are what we eat: Transforming food aid in Westminster

    Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve.

  23. The NHS at 75

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    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care

  24. Lost for Words: translation services in Westminster

    Report -

    Evaluating language support and interpretation services within Primary Care Settings in Westminster

  25. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  26. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  27. Accessing health services over the August bank holiday

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    Find out what's open when, and what to do if you have a medical emergency.

  28. Young People's Mental Health - In-Person Focus Group

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  29. Young People's Mental Health - Online Focus Group

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  30. Our policies

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    View our policies and strategy documents

  31. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

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    Public views on the closure of acute mental health in-patient services at the Gordon Hospital

  32. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.

  33. Our Conflict of Interest Policy

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    You can find here our Conflict of Interest Policy

  34. Our Independence Policy

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    Find out more about our Independence Policy

  35. Our Prioritisation Process

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    Find out more about our Prioritisation Process

  36. What is it like to give birth in Westminster?

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    We’re collecting feedback about maternity and neonatal care across North West London

  37. Join our Young Healthwatch Volunteers!

    Advice and Information -

    Volunteering roles are available for young people aged 18-25!

  38. ‘Don’t presume we are fine just because we look OK’: The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea

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    The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea

  39. Our Enter & View Policy

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    Our Enter & View Policy

  40. Co-producing change: the mental health needs and experiences of young people in the Bi-borough

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    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'

  41. How to access NHS services during the Festive Period

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    Some usual NHS services will be closed or running reduced hours

  42. We are looking for Advisory Board Members!

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    Volunteering opportunities as Advisory Board members are now open at Healthwatch Westminster!

  43. Equality and Diversity Policy

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    Find out more about our commitment to equality and diversity.