1. Engagement around Future Health and Care Plans

    Report -

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.

  2. St Mary’s Urgent Care Centre Dignity Champion Report

    Report -

    The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve

  3. Your Experience Matters: Responses from Black Asian and minority residents

    Report -

    The COVID-19: Your Experience Matters survey was developed to capture the broadest range of experiences: in this report, we look at physical health and access to services; mental health and wellbeing; personal and family relationships; housing, environment and finances; and information.

  4. Audit of GP Websites April 2021

    Report -

    GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information.

  5. Accessing Healthcare Digitally

    Report -

    To find out how well the ‘digital first’ strategy is working for all people, we engaged with a range of organisations and groups from across the borough. This report builds on previous work we carried out on digital healthcare in 2020.

  6. We are what we eat: Transforming food aid in Westminster

    Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve.

  7. Lost for Words: translation services in Westminster

    Report -

    Evaluating language support and interpretation services within Primary Care Settings in Westminster

  8. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  9. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  10. Quality and Equality in North West London Maternity Services

    Report -

    Sharing the views of 207 women across North West London

  11. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  12. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  13. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process