1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Survey: Shape the future of pharmacies

    News -

    NHS England use a technical document called The Pharmaceutical Needs Assessment to make decisions about applications to open new pharmacies or to change their locations within Kensington and Chelsea. A public survey has recently been launched to find out what local residents in Kensington & Chelsea think of local pharmacy services.

  3. Accessing health services over the August bank holiday

    News -

    Find out what's open when, and what to do if you have a medical emergency.

  4. Have your say: Pharmacy First

    Advice and Information -

    Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you!

  5. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  6. Living with long-term health conditions in Westminster

    Report -

    People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
    they were unsure of how to access additional support for people living with long- term health conditions.

  7. Insights from Black Asian and minority communities

    Report -

    This report provides insights into how primary care services are meeting the needs of their Black, Asian and Minority Ethnic patients, as well as some of the challenges that still need to be addressed.

  8. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  9. CNWL Acute Mental Health Consultation Events

    News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.

  10. What is it like to give birth in Westminster?

    News -

    We’re collecting feedback about maternity and neonatal care across North West London

  11. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  12. Join the Patient and Carer Advisory Group about Waiting Lists

    News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  13. How can Healthwatch Westminster make a difference? Our priorities for 2022-23

    News -

    We've been working with our volunteers to put together a set of priorities, focusing on the issues that matter most to you.

  14. Help improve local care as part of the Healthwatch Westminster Advisory Group

    News -

    Could you share your expertise and experience to help ensure Healthwatch Westminster is effective, inclusive, and transparent in its priority setting?

  15. Join the Healthwatch Westminster Advisory Group!

    News -

    Healthwatch Westminster is recruiting new members for its Advisory Group.

  16. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  17. Our Enter & View Policy

    Report -

    Our Enter & View Policy

  18. We are looking for Advisory Board Members!

    News -

    Volunteering opportunities as Advisory Board members are now open at Healthwatch Westminster!

  19. Our Signposting & Advice Service

    Advice and Information -

    If you need help and support accessing local services, or need assistance making a complaint, you can reach out to us

  20. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  21. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  22. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process