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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Report -
GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information. -
Report -
To find out how well the ‘digital first’ strategy is working for all people, we engaged with a range of organisations and groups from across the borough. This report builds on previous work we carried out on digital healthcare in 2020. -
News -
Our work is focused on giving local people a voice in health and care; however, we also like to share when our work gets mentioned internationally… -
News -
The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’. -
News -
The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.