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    As we adapt to living with COVID-19 long-term, technology has become increasingly central to how many of us communicate. With opportunities for face-to-face interaction limited, technology like video calling software has provided somewhat of an alternative. From doctors’ appointments to family catch-ups, how we communicate, receive information, and interact with others has changed considerably.
  13. News -

    The way we carry out our work has changed substantially over the past eight months. We are not in the office anymore and have not been since March.
  14. News -

    At the moment, awareness of public health messaging is particularly important. A key part of our role at Healthwatch Central West London is raising awareness of Government and NHS public health messaging and working to ensure these messages are available to everybody.
  15. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
  16. News -

    This week we have launched an updated version of our survey Coronavirus: Your Experience Matters.
  17. News -

    We have published a COVID-19 insight report in collaboration with Breathe Easy Westminster. The report highlights the impact of COVID-19 on those living with a long-term respiratory condition.
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    Last week we were excited to host our first virtual Annual Meeting.
    We brought together over 80 Healthwatch Central West London members, stakeholders, volunteers, staff, trustees, external colleagues and local people to present our annual report and showcase our work during the COVID-19 pandemic. Even though we could not meet in person, we had a fantastic turnout, and it was great to see so many familiar faces.
  19. News -

    Could you share your expertise and experience to help ensure Healthwatch Westminster is effective, inclusive, and transparent in its priority setting?
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    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19. In England, these vaccinations will begin in April.
  21. Advice and Information -

    Here's everything you need to know about the six-week postnatal check for new mothers and birthing parents
  22. News -

    Have you used podiatry services recently in Westminster? Did you have trouble attending the appointment? Share your experience to help improve access - it only takes a few minutes
  23. News -

    Recently used a translation service in Westminster or had trouble accessing one? We want to hear from you!
  24. Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
  25. Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
  26. Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
  27. Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
  28. Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.
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    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.
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  38. News -

    Healthwatch Westminster is recruiting new members for its Advisory Group.
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    Meet the team responsible for running our service
  40. News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know
  41. Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve.
  42. News -

    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care
  43. Report -

    Evaluating language support and interpretation services within Primary Care Settings in Westminster
  44. Report -

    Our annual report for 2022/2023 is now out!
  45. Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.
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    Find out what's open when, and what to do if you have a medical emergency.
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  49. Page -

    View our policies and strategy documents