1. Impact Report 2018

    Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  2. Join our Young Healthwatch Volunteers!

    Advice and Information -

    Volunteering roles are available for young people aged 18-25!

  3. Have you had trouble attending a podiatry appointment in Westminster?

    News -

    Have you used podiatry services recently in Westminster? Did you have trouble attending the appointment? Share your experience to help improve access - it only takes a few minutes

  4. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  5. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

    Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital

  6. CNWL Acute Mental Health Consultation Events

    News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.

  7. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  8. St Mary’s Urgent Care Centre Dignity Champion Report

    Report -

    The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve

  9. How to access NHS services during the Festive Period

    Advice and Information -

    Some usual NHS services will be closed or running reduced hours

  10. Changes to NHS NWL complaints policy

    News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know

  11. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  12. What is it like to give birth in Westminster?

    News -

    We’re collecting feedback about maternity and neonatal care across North West London

  13. Co-producing change: the mental health needs and experiences of young people in the Bi-borough

    Blog -

    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'

  14. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  15. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  16. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process