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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans, and our people.
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People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
they were unsure of how to access additional support for people living with long- term health conditions. -
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Find out how we can help you access the support you need to live well. -
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This report presents the findings of the Dignity Champions’ ‘Enter and View’ visit to Soho Square General Practice in Soho. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Half Penny Steps is a GP practice. The Practice is split into two distinct services one for GP/primary care medical services, and the other for the GP walk-in service, which operates
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Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
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Could you share your expertise and experience to help ensure Healthwatch Westminster is effective, inclusive, and transparent in its priority setting? -
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A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19. In England, these vaccinations will begin in April. -
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Here's everything you need to know about the six-week postnatal check for new mothers and birthing parents -
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Have you used podiatry services recently in Westminster? Did you have trouble attending the appointment? Share your experience to help improve access - it only takes a few minutes
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Recently used a translation service in Westminster or had trouble accessing one? We want to hear from you! -
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This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
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This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
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This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
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This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
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This report gives an overview of our series of visits to the St Charles Mental Health Unit.
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The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published. -
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Healthwatch Westminster is recruiting new members for its Advisory Group. -
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Meet the team responsible for running our service -
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From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know -
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Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve. -
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On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care -
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Evaluating language support and interpretation services within Primary Care Settings in Westminster -
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Our annual report for 2022/2023 is now out! -
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This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services. -
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Find out what's open when, and what to do if you have a medical emergency.
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View our policies and strategy documents -
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Public views on the closure of acute mental health in-patient services at the Gordon Hospital -
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As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.
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You can find here our Conflict of Interest Policy -
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Find out more about our Independence Policy