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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.
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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.
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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
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    Find out about our role, our plans, and our people.
  7. Report -

    People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
    they were unsure of how to access additional support for people living with long- term health conditions.
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    Find out how we can help you access the support you need to live well.
  9. Report -

    This report presents the findings of the Dignity Champions’ ‘Enter and View’ visit to Soho Square General Practice in Soho.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
  11. Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
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    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.
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    Take a look at our practical resources to help you make a complaint about NHS health and social care services.
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  17. Report -

    The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve
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    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.
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    We're here to find out matters to you and to help make sure your views shape the support you need.
  21. Report -

    Half Penny Steps is a GP practice. The Practice is split into two distinct services one for GP/primary care medical services, and the other for the GP walk-in service, which operates
    7 days a week.
  22. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  23. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
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  25. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  26. Report -

    This report provides insights into how primary care services are meeting the needs of their Black, Asian and Minority Ethnic patients, as well as some of the challenges that still need to be addressed.
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    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
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    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.