1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Join our Young Healthwatch Volunteers!

    Advice and Information -

    Volunteering roles are available for young people aged 18-25!

  3. How to access NHS services during the Festive Period

    Advice and Information -

    Some usual NHS services will be closed or running reduced hours

  4. Six-week postnatal check for new mums - FAQs

    Advice and Information -

    Here's everything you need to know about the six-week postnatal check for new mothers and birthing parents

  5. Half Penny Steps Walk in Service

    Report -

    Half Penny Steps is a GP practice. The Practice is split into two distinct services one for GP/primary care medical services, and the other for the GP walk-in service, which operates
    7 days a week.

  6. Soho Square General Practice Enter & View Visit

    Report -

    This report presents the findings of the Dignity Champions’ ‘Enter and View’ visit to Soho Square General Practice in Soho.

  7. Living with long-term health conditions in Westminster

    Report -

    People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
    they were unsure of how to access additional support for people living with long- term health conditions.

  8. Impact Report 2018

    Report -

    Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  9. St Mary’s Urgent Care Centre Dignity Champion Report

    Report -

    The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve

  10. Overview of recent visits to the St Charles Mental Health Unit

    Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.

  11. Enter & View Report: Amazon Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.

  12. Enter & View Report: Danube Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.

  13. Enter & View Report: Ganges Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.

  14. Enter & View Report: Thames Ward (St Charles Mental Health Unit)

    Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.

  15. We are what we eat: Transforming food aid in Westminster

    Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve.

  16. Lost for Words: translation services in Westminster

    Report -

    Evaluating language support and interpretation services within Primary Care Settings in Westminster

  17. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  18. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  19. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

    Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital

  20. ‘Don’t presume we are fine just because we look OK’: The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea

    Report -

    The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea

  21. Our Enter & View Policy

    Report -

    Our Enter & View Policy

  22. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  23. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  24. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  25. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process