1. Report shines a light on possibilities for future mental health provision in Westminster

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    The Voice Exchange was a project we ran throughout 2021. Commissioned by Central and North West London NHS Foundation Trust, the project focused on speaking with people in Westminster and Kensington & Chelsea, to explore how mental health services in the bi-borough could look in the future.

  2. Community events to mark the five year anniversary of the Grenfell Tower Fire

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    Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance.

  3. Homecare: helping our local councils to understand what needs to change…

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    In our first ‘in-person’ event after lockdown restrictions eased, we brought together people who receive home care, relatives, unpaid carers, and workers from Westminster and Kensington & Chelsea Councils for a workshop on improving local home care services.

  4. Digital Healthcare: hearing from minority ethnic groups locally

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    For the past 8 months, we have been carrying out public engagement in collaboration with a range of grassroots partnerships to understand how people have been using health services and healthcare support ‘online’. Using health services in this way is becoming known as Digital Healthcare*.

  5. Industrial Action: NHS senior doctors and the government reach a pay deal

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    Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response.

  6. International Influence: strengthening local health and care for young people

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    Our work is focused on giving local people a voice in health and care; however, we also like to share when our work gets mentioned internationally…

  7. Exploring the exclusivity of digital healthcare

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    The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.

  8. Call NHS 111 before turning up to your local A&E

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    The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

  9. Changes to NHS NWL complaints policy

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    From 1 July, the NHS complaints procedure is changing - here’s what residents of Westminster need to know

  10. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Westminster, asking local people’s views about proposed changes to local acute mental health services.

  11. What is it like to give birth in Westminster?

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    We’re collecting feedback about maternity and neonatal care across North West London

  12. Improving access to GP services across North West London

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    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  13. Join the Patient and Carer Advisory Group about Waiting Lists

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    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  14. NHS launches seasonal COVID-19 vaccination programme this month

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    The NHS national booking system (NBS) is now open for eligible people to book their spring COVID-19 booster for free, from 22 April until 30 June 2024

  15. Cost-of-living crisis impacts people’s access to health and care

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    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs

  16. Maternal Mental Health Awareness Week 2024

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    This year, Maternal Mental Health Awareness Week is taking place between Monday 29 April to Sunday 5 May 2024, with World Maternal Mental Health Day 2024 on Wednesday 1 May

  17. Deaf Awareness Week 2024

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    This year, Deaf Awareness Week will take place from the 6th to the 12th of May, with the theme of Celebrating Love and Trust. The aim of the week is to shed light on the challenges that the deaf community face and educate others on how they can support them.

  18. GP Access in North West London: Health Inequalities Lecture

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    We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences.

  19. Mental Health Awareness Week 2024

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    Today marks the launch of Mental Health Awareness Week which is taking place from 13 to 19 May, with the theme of “Movement: Moving more for our mental health”.

  20. June Healthier Futures lecture – Survivor Stories: In conversation with Michael Rosen

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    Every month, we come together with our host organisation The Advocacy Project and Brent Councillor Ketan Sheth to host a topical discussion about building better health equalities. Previous topics have included children and young people's mental health, food inequality and hidden addictions.

  21. Consultation on the future of acute mental health services for adult residents of the City of Westminster and the Royal Borough of Kensington and Chelsea

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    A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below.

  22. Responding to the NHS Constitution Consultation

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    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.