1. Engagement around Future Health and Care Plans

    Report -

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.

  2. Half Penny Steps Walk in Service

    Report -

    Half Penny Steps is a GP practice. The Practice is split into two distinct services one for GP/primary care medical services, and the other for the GP walk-in service, which operates
    7 days a week.

  3. Soho Square General Practice Enter & View Visit

    Report -

    This report presents the findings of the Dignity Champions’ ‘Enter and View’ visit to Soho Square General Practice in Soho.

  4. Living with long-term health conditions in Westminster

    Report -

    People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
    they were unsure of how to access additional support for people living with long- term health conditions.

  5. St Mary’s Urgent Care Centre Dignity Champion Report

    Report -

    The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve

  6. Audit of GP Websites April 2021

    Report -

    GP practice websites are an important tool to communicate information and signpost patients to correct services - but your feed back reveals that some GP practice websites are difficult to navigate or it is hard to find the right information.

  7. Accessing Healthcare Digitally

    Report -

    To find out how well the ‘digital first’ strategy is working for all people, we engaged with a range of organisations and groups from across the borough. This report builds on previous work we carried out on digital healthcare in 2020.

  8. Best Foot forward: Community perspectives of podiatry services in Westminster

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  9. Our Enter & View Policy

    Report -

    Our Enter & View Policy

  10. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  11. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  12. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process

  13. Enter & View Report: Elgin Clinic

    Report -

    We engaged with patients and staff at Elgin Clinic to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

  14. Enter & View Report: Doctor Hickey Surgery

    Report -

    We engaged with patients and staff at Doctor Hickey Surgery to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

  15. Enter & View Report: Grand Union Health Centre

    Report -

    We engaged with patients and staff at Grand Union Health Centre to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.