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News and reports

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Annual Report 2019-20

This report details our staff and volunteers’ response to the Covid-19 crisis so far. It is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.
4 May 2020
Report
Two people walking outside A&E

Insights from Black Asian and minority communities

This report provides insights into how primary care services are meeting the needs of their Black, Asian and Minority Ethnic patients, as well as some of the challenges that still need to be addressed.
21 August 2019
Report
Young boys sitting in a row in a classroom

Half Penny Steps Walk in Service

Half Penny Steps is a GP practice. The Practice is split into two distinct services one for GP/primary care medical services, and the other for the GP walk-in service, which operates
7 days a week.
5 December 2018
Report
Two women outside a hospital near an ambulance

St Mary’s Urgent Care Centre Dignity Champion Report

The Dignity Champions observed the medical team providing the service in a kind and compassionate manner and the patients praised their professionalism, they also identified a few areas where the service could improve
10 August 2018
Report
Family members speaking to a hospital worker

Impact Report 2018

Ths report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
4 June 2018
Report
Pensioner answering a questionnaire

Soho Square General Practice Enter & View Visit

This report presents the findings of the Dignity Champions’ ‘Enter and View’ visit to Soho Square General Practice in Soho.
14 May 2018
Report
Woman standing in a hospital corridor in front of a sign

Living with long-term health conditions in Westminster

People told us that there was little support to help them stay well and manage their long-term health conditions. Others reported that
they were unsure of how to access additional support for people living with long- term health conditions.
10 April 2018
Report
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Engagement around Future Health and Care Plans

NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
Sustainability and Transformation Plans.
12 May 2017
Report
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Annual report 2016/17

The Annual report 2016/17 provides information about the areas we have worked on, the changes we have be involved with and the valuable feedback our residents have provided.
10 April 2017
Report

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