Report
Lost for Words: translation services in Westminster
Evaluating language support and interpretation services within Primary Care Settings in Westminster
Report
We are what we eat: Transforming food aid in Westminster
Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid services and the residents they serve.
Report
Overview of recent visits to the St Charles Mental Health Unit
This report gives an overview of our series of visits to the St Charles Mental Health Unit.
Report
Enter & View Report: Thames Ward (St Charles Mental Health Unit)
This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
Report
Enter & View Report: Ganges Ward (St Charles Mental Health Unit)
This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
Report
Enter & View Report: Danube Ward (St Charles Mental Health Unit)
This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
Report
Enter & View Report: Amazon Ward (St Charles Mental Health Unit)
This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
Report
Complaints process
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
We aim to provide the best possible service, but we do not always get it right.
We aim to provide the best possible service, but we do not always get it right.
Report
Accessing Healthcare Digitally
To find out how well the ‘digital first’ strategy is working for all people, we engaged with a range of organisations and groups from across the borough. This report builds on previous work we carried out on digital healthcare in 2020.
Report
Your Experience Matters II - 2021
We asked local people ‘how is the COVID-19 outbreak affecting you and your loved ones?’ You can read our report here
Report
Our Annual Report 2020/21
We have gathered a wealth of feedback on the effects of the pandemic and have used this to help commissioners develop plans for the recovery
Report